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Service

Service

JEROS Service & Maintenance

At Jeros UK we know that having your Utensil Washer, Crate Washer or Tray Cleaner operational is business critical. For this reason we provide maintenance and repair service throughout the UK and can repair and service all makes of Utensil Washers.

 

We have trained service engineers who can provide a quick response to customers who need emergency repairs and routine servicing on all of our range and other manufacturers also. 

Jeros Service & Maintenance

Extensive Parts Inventory

JEROS is prepared to address a variety of repair needs quickly and effectively thanks to our extensive stock of parts. Our diverse inventory ensures that we have the necessary components to service all models of JEROS equipment.

High first time fix rate

Our experienced team of technicians have a high first-time fix rate, demonstrating their ability to accurately diagnose and resolve issues with you JEROS equipment on the initial visit. This efficiency saves time, reduces costs, and minimises disruptions for our valued customers.

Extensive Parts Inventory

JEROS is prepared to address a variety of repair needs quickly and effectively thanks to our extensive stock of parts. Our diverse inventory ensures that we have the necessary components to service all models of JEROS equipment.

High first time fix rate

Our experienced team of technicians have a high first-time fix rate, demonstrating their ability to accurately diagnose and resolve issues with you JEROS equipment on the initial visit. This efficiency saves time, reduces costs, and minimises disruptions for our valued customers.

DBS certified engineers nationwide

With access to a network of over 60 DBS-certified engineers across the UK, JEROS provides access to a team of highly qualified professionals. The certification guarantees that the engineers have passed through background checks, instilling trust and reliability for on-site repairs and maintenance.

Results-based fix

We prioritise delivering solutions that yield results. Rather than temporary fixes, we aim to pinpoint the root cause of the issue and implement thorough solutions to prevent future occurrences. This approach guarantees long-term reliability and ensures complete customer satisfaction.

Fast response time

Our dedication to prompt service guarantees that our team promptly addresses customer inquiries and repair requests. By minimising delays, we aim to reduce equipment downtime and ensure our clients receive timely assistance, keeping their operations running seamlessly.

On-site bacterial testing

We perform bacterial tests on-site, delivering immediate results. This allows our technicians to swiftly diagnose and resolve any bacterial contamination issues. By streamlining the process and eliminating the need for sample transportation and laboratory processing, we reduce downtime and enhance overall response time.

Services We Offer

Our comprehensive JEROS warewashing service

At JEROS, we are proud to provide a diverse range of comprehensive warewashing services customised to suit your business’s individual requirements. Whether it’s responsive call-out services or innovative solutions, we are dedicated to ensuring that your JEROS equipment runs smoothly and efficiently.

 

Swift Call Out Service

With a demonstrated history of quickly addressing service calls, we recognise the significance of reducing downtime. Our engineers are available seven days a week to swiftly restore essential warewashing equipment. Benefit from a high first-time fix rate, ensuring minimal disruption to your operations.

 

Transparent equipment repairs

We prioritise cost-effective repairs over sales pitches. Our approach involves providing honest assessments, discussing the feasibility of repairs, and determining if fixing the equipment is worthwhile. Our goal is to prolong the lifespan of your JEROS equipment while maximising its performance.

 

Results-Driven Solutions

We know all too well the challenges of non operational equipment. With over 60 years of hands-on experience as warewashing specialists, we are the market leaders in diagnosing and resolving such problems.  Count on us to identify the root cause and offer practical, cost-effective solutions.

Jeros Service & Maintenance

At Jeros UK we know that having your Utensil Washer, Crate Washer or Tray Cleaner operational is business critical. For this reason we provide maintenance and repair service throughout the UK and can repair and service all makes of Utensil Washers. We have trained service engineers who can provide a quick response to customers who need emergency repairs and routine servicing on all of our range and other manufacturers also.

Jeros Service / Preventative Maintenance Visit

Engineer attendance within five working days to carry out a machine service, carrying out all checks to identify any at risk areas, any parts that should be replaced and ensure problem free running of your machine.  The Jeros UK service visit includes a 25 point check covering all aspects of the whole machine and will give a detailed report on the condition of the machine and any further works, service or spare parts that will need to be addressed.

 

£399.00+VAT

Jeros Reactive Call Out

Engineer attendance to site for an unexpected problem to diagnose what the issues is, if possible remedy the issue or to ascertain what parts are needed, quote prices and plan a second visit.

Pricing based on £175.00+VAT for call out and first hours labour then £85.00+VAT per hour thereafter.

Jeros Premium Service / Preventative Maintenance Visit

Engineer attendance within five working days to carry out a premium machine service.  This service covers all the checks carried out in a standard service but includes in addition a full cleaning and de-scaling of the unit.

 

£570.00+VAT